Product Care Guide
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Printed Apparel (Direct-to-Garment)
We use state-of-the-art direct-to-garment printing technology, producing vibrant designs with high-quality inks that are made to last when properly cared for. Wash garments inside-out in cold water on a gentle cycle using mild detergent and similar colours. Only use non-chlorine bleach when absolutely necessary. Avoid fabric softeners and do not dry clean. You may tumble-dry on a low cycle, but hang-drying is preferred to preserve print quality. When ironing, turn the garment inside out and use a cool iron. Never iron directly over the design.
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Printed Apparel (Direct-to-Film)
Our direct-to-film printing method delivers exceptional colour and vibrancy, often outlasting the garment itself. To maintain the print, wash cold inside-out on a gentle cycle using only the recommended amount of detergent. Do not use fabric softeners. Tumble-drying on low is acceptable, but air-drying will help extend the life of the print. Iron only on the reverse side with a cool setting and avoid ironing over the print.
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Embroidered Apparel
Embroidered items should be washed inside-out in cold water on a gentle cycle with mild detergent and like colours. A small amount of chlorine bleach may be used, though non-chlorine bleach is a safer choice. If you see colour residue in the water, rinse the garment in lukewarm water followed by cold water, without scrubbing the embroidery. Embroidered clothing may also be dry-cleaned. After washing, do not soak or leave the garment wet in a pile. Avoid wringing. Tumble-dry on a cool setting or air-dry. Iron inside-out, ideally between two cloths. Do not wet embroidery before ironing or use steam.
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Embroidered Hats, Backpacks & Shoes
These items should be spot-cleaned using a damp cloth. Hats and shoes may be hand-washed in cold water if needed—avoid using brushes. Do not machine-wash, bleach, tumble-dry, iron, or dry-clean. Always refer to the product label for any additional guidance.
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Embroidered Aprons
Machine-wash aprons in cold water (maximum 30ºC/86ºF) without bleach. Tumble-dry on a low cycle for best results.
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All-Over Printed Apparel, Hats, Fabric & Swimwear
Machine-wash cold with like colours. Do not use bleach, tumble-dry, or dry-clean. Low-heat ironing is safe when needed.
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Bags
All-over print backpacks, fanny packs, and duffle bags should be hand-washed only and not bleached, tumble-dried, or dry-cleaned. These may be ironed on low heat.
Totes and drawstring bags can be machine-washed cold without bleach. Do not tumble-dry or dry-clean. Iron with low heat if needed. -
Pillows & Pillowcases
Pillowcases can be machine-washed in cold water without bleach. Avoid tumble-drying and dry-cleaning. They may be ironed on a low setting. Pillow inserts must not be washed, bleached, tumble-dried, ironed, or dry-cleaned.
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Sublimation Socks, Blankets, Towels & Laptop Sleeves
Machine-wash cold with like colours at temperatures no higher than 30ºC/86ºF. Do not bleach or dry-clean. Air-drying is ideal, but low tumble-drying is acceptable when needed.
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Phone Cases
Remove the phone from the case and clean it using a soft cloth or sponge dampened with water and mild soap. Gently wipe in circular motions and let it air-dry completely. Avoid alcohol-based cleaners as they may discolour or remove the print.
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Mugs
Our glossy and coloured ceramic mugs are dishwasher- and microwave-safe. For best longevity, we recommend hand-washing to protect the printed design and coating.
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Stainless Steel Water Bottles
Hand-wash only. Dishwashers are not recommended, as high heat may affect the vacuum seal.
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Yoga Mats
To remove odours, mix water and a few drops of essential oil (such as tea tree) in a spray bottle. Lightly spray the mat and wipe with a towel. For deeper cleaning, use a towel soaked in mild soapy water to gently scrub the surface. Rinse, then allow the mat to air-dry completely or wipe dry with a clean towel.
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Sublimation Flip Flops
Hand-wash using warm water and a gentle, neutral detergent. Air-dry only.